233bd's Privacy Policy — Your Information Is Our Responsibility
Every piece of your personal information on the 233bd platform is stored with the highest level of security. Learn in detail what information we collect, how we use it, and how we keep it protected.
1. Introduction & Scope
This privacy policy has been prepared on behalf of the 233bd platform ("we", "us", or "the platform"). When you use 233bd's website, mobile version, or other services, you are considered to have agreed to the terms of this policy.
We believe that protecting the privacy of your personal information is a fundamental responsibility. That is why 233bd handles every user's information with the greatest care and security. This policy applies to users residing in Bangladesh and has been prepared in accordance with applicable laws and regulations of Bangladesh.
Please read this policy carefully. If you have any questions, contact our support team.
2. What Information We Collect
Information You Provide Directly
When you create an account or use services on 233bd, the following information may be collected:
- Full name and username
- Date of birth (for age verification — for users aged 21 and above only)
- Email address and mobile number
- Financial transaction details (bKash, Nagad, Rocket, or bank transfer)
- Documents submitted for identity verification
- Information provided when contacting support
Automatically Collected Information
When you use the platform, the following information may be collected automatically through technical means:
- IP address and geographic location (up to country level)
- Browser type and version
- Device type and operating system
- Page visits and session duration
- Information obtained through cookies and tracking technologies
- Gaming history and betting activity logs
233bd never collects sensitive personal information beyond what is needed for identity verification. We only ask for information that is necessary to provide services, ensure security, and meet applicable legal obligations.
3. How Your Information Is Used
233bd uses the information collected for the following purposes:
Account Management
Creating, verifying, and securing your account; ensuring login security; and completing identity authentication (KYC).
Processing Financial Transactions
Processing deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer; and preventing financial fraud.
Providing Customer Support
Resolving your issues via 24/7 live chat or email; and sending necessary service-related notifications.
Security & Compliance
Necessary monitoring to prevent fraud and money laundering; reviewing user activity under the responsible gaming policy.
Service Improvement
Monitoring platform performance; conducting analysis to improve user experience; and testing new features.
Relevant Communications
Sending relevant offers and promotional information with your consent. You may request to stop receiving such communications at any time.
4. Sharing Information with Third Parties
233bd does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment processors: Only the information necessary to complete transactions with bKash, Nagad, Rocket, and applicable banks.
- Technology service providers: Technology partners engaged for platform operation, hosting, and cybersecurity — they operate under strict confidentiality agreements.
- Legal requirements: In response to a court order or a lawful request from a government or law enforcement agency, only the information required by law.
- Fraud prevention: A limited amount of information with specialized agencies to identify and prevent money laundering or fraud risks.
- Business transfers: In the event of any acquisition or merger of the company, however, the terms of this policy will still apply and users will be notified in advance.
When sharing information with third parties, 233bd always ensures that the other party follows the same standard of privacy protection. Under no circumstances is your information provided to advertisers or unauthorized commercial entities.
5. Cookies & Tracking Technologies
The 233bd website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve the functionality of the platform.
Essential Cookies
Required for the basic functionality of the platform. Maintaining login sessions, managing security tokens, and so on — the service cannot function without these.
Functional Cookies
Used to remember your preferences, such as language selection and display settings. These make your experience smoother.
Analytics Cookies
Collects anonymous data to understand which parts of the site are used most. This information is used to improve the quality of the service.
You can control or disable cookies by changing your browser settings. However, please note that disabling essential cookies may cause some parts of the platform to not work properly.
6. Data Retention & Deletion
233bd retains your personal information only for as long as it is necessary. The main data retention principles are outlined below:
- Active account data: For as long as the account remains active and for the period necessary to operate the service.
- Financial transaction records: Retained for a defined period as required for legal and audit purposes.
- Identity verification documents: May be kept for a specified period in accordance with applicable law even after an account closure or data deletion request.
- Communication history: For a reasonable period to ensure customer service quality and for dispute resolution.
- After account deletion: No personally identifiable information is retained beyond applicable legal obligations.
If you would like to delete or correct your information, please contact our support team. We will process your request within a reasonable time.
7. Data Protection & Security Measures
233bd applies industry-standard technical and administrative security measures to protect your information. Our main security measures are as follows:
SSL Encryption
All data transmissions are secured with SSL/TLS encryption technology.
Firewall Protection
Advanced firewalls and intrusion detection systems are active at all times.
Security Monitoring
A round-the-clock security monitoring team immediately identifies any unusual activity.
Access Control
Strict access control policies — only authorized personnel can access sensitive information.
If a security breach occurs, 233bd will notify affected users as quickly as possible in accordance with applicable law and will take the necessary steps to mitigate any harm.
8. Your Rights & Choices
You have the following rights over your personal information, and 233bd respects these rights:
Right to Access
You can find out at any time what information 233bd holds about you and for what purpose it is being used.
Right to Correction
If any information stored about you is incorrect or incomplete, you may request that it be corrected.
Right to Deletion
You may request the deletion of your personal information beyond legal obligations. We will action the request within a reasonable time.
Right to Object to Processing
In certain circumstances you may object to the processing of your information, particularly in the case of direct marketing communications.
Right to Data Portability
You may request to receive the information held about you in a common format.
Right to Opt Out of Marketing Communications
If you no longer wish to receive promotional emails or messages, let us know at any time and they will be stopped.
To exercise any of the above rights, please contact our support team. We will action your request as quickly as possible after proper verification.
9. Protection of Minors' Privacy
233bd is a responsible platform. Our services are for users aged 21 and above only. We do not knowingly collect or store information from anyone under the age of 21.
An age verification process is in place at the time of account registration. If we suspect that a user is under the age of 21, the relevant account will be suspended immediately and any collected information will be deleted.
If you are aware that a minor is using or attempting to use this platform, please contact us.
10. Changes & Updates to This Policy
233bd may update this privacy policy from time to time. This policy may be revised based on changes to the service, technological developments, or legal requirements.
For significant changes, we will notify users in the following ways:
- Through a notice displayed on the platform
- By sending a notification to the registered email address
- By updating the "Last Updated" date at the top of this page
If you continue to use the platform after a policy change, you will be considered to have agreed to the new policy. If you do not agree with the new policy, you may stop using the platform and request account closure.
11. Contact Us
For any privacy-related questions
If you have any questions, concerns, or requests regarding this privacy policy or your information, please contact us through any of the channels below. 233bd's support team is ready to assist in both Bengali and English.
Email [email protected]
Live Chat 24/7 live chat support — available in Bengali and English
Response Time For privacy-related requests, we aim to respond within a reasonable time.
For more information, visit our Terms & Conditions and Responsible Gaming pages.